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Terms of Service

Last updated: July 22, 2026

This document is subject to legal review before final publication. This structure is a professional starting point, not legal advice.

1. Acceptance of terms

[CONTENT SUBJECT TO LEGAL REVIEW — by using the Lavé app, the user accepts these terms.]

2. Service description

Lavé is a technology platform operated by Malaquita International that connects customers with partner laundries for pickup, processing and delivery of clothes and household items. Malaquita International does not directly operate the partner laundries.

3. Registration and user account

[CONTENT SUBJECT TO LEGAL REVIEW — age requirements, data accuracy, account responsibility.]

4. Pricing and payments

Prices are calculated based on garment type, chosen service, and delivery distance. [CONTENT SUBJECT TO LEGAL REVIEW — refund policies, count discrepancies, applicable taxes.]

5. Liability for garments

[CONTENT SUBJECT TO LEGAL REVIEW — damage/loss policy, liability limits between Malaquita International and partner laundries.]

6. Cancellations

[CONTENT SUBJECT TO LEGAL REVIEW — conditions and timeframes for cancelling an order.]

7. Acceptable use

[CONTENT SUBJECT TO LEGAL REVIEW]

8. Changes to these terms

[CONTENT SUBJECT TO LEGAL REVIEW — how and when changes are notified.]

9. Governing law

[CONTENT SUBJECT TO LEGAL REVIEW — Panama jurisdiction or other as applicable.]

10. Contact

For questions about these terms, visit our contact page.